Increase Leads, Online Enrollments, and
Improve Member Retention with tagCHAT™
tagCHAT™ provides 24/7 conversational interaction and provides answers to questions about membership, hours, group class schedules, services, plan details, and much more.
Your tagCHAT™ chatbot is customized with your brand, images, and colors. Plus, the extensive FAQs in the bot ensure a streamlined and enriched customer experience.
A Revolution in Fitness Chatbots!
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A Revolution in Online Sales
"I was skeptical about selling memberships online, but today everything is sold online. We're glad we tried the tagJOIN™ system -- initial results have been very strong. This system even sends us contact info from prospects who start the join process but do not finish, so sales team members can call them up and finish the sale that would have been lost. This is a needed advance in the industry! Now with COVID and the desire for as little interaction with staff as possible while joining, the timing has been perfect to start selling online."
"The tagJOIN™ checkout system is great so far -- SALES are UP as are premium membership upsells online. A big part of our decision to go with tagJOIN™ was the ability to capture and convert abandon prospects who leave join pages before finishing membership, which has already proved its value! We are just now starting remarketing efforts (which we could not do before tagJOIN™) to these abandon carts which should even further improve online sales."
"We have definitely seen an increase in new members joining without even stepping foot into the gym first. tagJoin™, along with all of TAG's other lead generation tools, have really helped us keep our heads above water during this pandemic. Thank you, TAG, for giving us one more tool in our arsenal!"
"Our online sales were non-existent during the shutdown in March, April, and May 2020. Since we partnered with tagJOIN™ in June, we sold more online memberships the first 2 weeks in the height of the pandemic than we had the last 3 months combined -- even though there was no telling when we might reopen!"
Increase Online Enrollments 24/7/365
Did you know that 41% of business chatbots are used to drive sales?
Our tagCHAT™ is built on a sales foundation in that it helps streamline the online enrollment process. Your gym prospects can sign up anytime without the help of a salesperson, resulting in a smoother customer journey.
Increase your gym enrollments by improving your customer engagement and by providing a convenient environment for busy individuals – all with the help of tagCHAT™.
Increase Your Quality Leads All Day
Lead generation is crucial to your gym’s pipeline. Many of those leads come into your pipeline because they feel heard, they feel a connection, and they feel valued.
One way to generate those feelings is through conversation. 82% of companies use conversational marketing tools and these tools are essential for their sales and marketing strategies.
Our tagCHAT™ has a built-in lead generation flow that allows you to constantly build your pipeline through conversational interactions – any time of the day.
You now have the power to build relationships with your leads, giving you the ability to better serve them during those important first days of the prospect relationship.
Brand Awareness and Recognition
tagCHAT™ is built to match your brand and your voice. Whether prospects come from advertising or direct traffic, the tagCHAT™'s familiarity allows prospects to feel comfortable as they interact with the bot.
Improve Customer Service,
Cut Down on Calls, and Eliminate Wait Times
62% of consumers prefer to use chatbots to get information rather than wait for a human agent, and 69% of consumers prefer chatbots because of the instant responses.
Our tagCHAT™ is designed to help you streamline your customer service by improving the response time, providing clear answers, cutting down on calls to your club, and eliminating any potential wait time in the customer service process.
tagCHAT™ allows your gym to be available 24/7 for customers, prospects and members, providing clear and simple answers to common questions, including class schedules, parking, towel services, amenities, membership plans, and much more.
Reporting and Advertising Retargeting
Each of our tagCHAT™ bots comes with a monthly performance report, allowing you to analyze your bot’s performance on your website and see how prospects and members are interacting with your bot.
Plus, our tagCHAT™ bots also play a role in your social advertising. Whenever a prospect interacts with your bot, they are automatically part of your social retargeting traffic for your brand awareness, free pass ads, or join offers.
Seamless Integrations with Third-Party Providers and Lead Management Services
Our tagCHAT™ seamlessly integrates with third-party platforms that you already have in place in your business, including GymSales, ClubOS, ABC Financials, and many more.
Plus, tagCHAT™ is not a cookie-cutter solution for chatbots. Our tagCHAT™ bots are fully customized to work with tagJOIN™ – our joining software.
Plus, each of our tagCHAT™ bots are fully customized with our extensive AI coding.